Pet Product News Staff May 5, 2020 / — Independent Pet Partners (IPP), the parent company of independent brands Loyal Companion, Chuck & Don’s Pet Food & Supplies, Kriser’s Natural Pet and Natural Pawz, has launched a nationwide buy-online, pickup-in-store and curbside shopping option for customers.
“The new feature allows pet parents the convenience of shopping online and purchasing their pet essentials from a local shop, supporting their community and workers, all while maintaining appropriate social distancing practices,” said Tricia Nichols, IPP’s chief marketing officer. “We will continue to find helpful ways to serve our community of pet parents so that pet wellness is available to them anytime, anywhere.”
IPP has added previously unavailable products and in-store inventory to the online shopping portal to ensure a wide selection of products is available for pickup at customers’ local stores. To help ease financial constraints on customers, IPP is offering 10 percent off all buy-online, pickup orders through August. Customers also earn rewards points on everything they buy.
As always, customers have the option to purchase items online and have them delivered straight to their doorstep. IPP also offers autoship subscription services for customers.
While IPP has launched this new shopping option for customers, most retail locations remain open across the country as an essential business. To ensure customer safety during the in-store experience, stores have implemented social distancing measures and adjusted hours to 10 a.m.-6 p.m.
In addition to providing convenient shopping options for consumers, IPP has prioritized overall pet wellness with a series of helpful at-home guides on grooming, stress relief, nutrition, indoor play and mental health, inspired by its 5 Pillars of Pet Wellness, which were developed through a collaboration between IPP and the University of Denver.
IPP’s network of stores offers a community of pet experts dedicated to holistic pet wellness along with natural food, healthful treats, supplies, services (varies by location), advice and a comprehensive loyalty program.
Customers can learn more about the new buy-online, pickup-in-store and curbside service and the 5 Pillars of Pet Wellness on the retailers’ websites.